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Adding Products to Shopping Cart

 

Products can be added to the Shopping Cart from either a main product page where the single item is displayed or from the product selection pages under the product categories pages.

 

To place an item in your shopping cart, simply add the order quantity desired into the "ADD TO CART" button. Note the quantity defaults to "1", enter the number desired before hitting "ADD TO CART".

 

To remove items from the Shopping Cart, you can either click the X under the "Remove" column next to the item you want to remove from the cart. To delete all the items in your cart, click the "X EMPTY CART" button under the promotion code entry.

 

Note: When changing product quantity within the shopping cart itself, you must click "UPDATE CART" after changing the quantity for the correct total for the product, and correct subtotal for all products to be updated.

 

 

User Account Creation and Modification

 

You can log in at any time using the LOGIN function at the top of each page. Your Username is your email address, and your password is selected by you to make it easier to remember. After entering your email and passwork, click the small  button and you will be logged in.

 

If you forget your password, clicked on "FORGOT LOGIN", enter your email address, it will be emailed to you from the address webmaster@supremeschoolsupply.com with "Forgotten Password" as the subject.

 

It is necessary to create a user account to complete an order. A user account and valid email address is required to receive an email order confirmation. Creating an account will allow you to log in and quickly review your account history and also saves you time in entering the desired shipping and billing addresses.

 

To create a new account, click on the "SIGNUP" link under the user login. You must then enter and confirm your email address, as well as your name and phone number. You will need to enter a and confirm a password of your choosing with at least 6 characters (we recommend a combination of capital and small letters, numbers, and special characters for greater security). If you are a school or other organization with tax exempt, you must enter your Tax Exempt ID at the bottom of the Customer Sign Up screen to avoid having sales tax calculated and added to your order at checkout.

 

At any time that you are logged in, you can click either "MY ACCOUNT" to access account information, or "LOGOUT" to log out of your account. Under "MY ACCOUNT", you have three options, "PERSONAL INFORMATION" where you can change your basic account information, and also modify or delete shipping addresses. Choose "PURCHASE HISTORY" to view your past order details and also check fulfillment status of open orders. Click on "CATEGORY NOTIFICATION" to be notified when a new items is added to any of the catgories you select (note this is only when an NEW product is added to the website, not just when a current product is updated).

 

 

Checkout Process

 

Once you have all your desired items in your shopping cart at the desired quantities, be sure and enter any special discounts or promotions in the Promotion Code: box and hit "Enter Promotion Code". Any applicable discounts will now be reflected in the total price of your order.

 

Form this point, checkout is a three step process. Follow the steps below:

 

Step 1: Enter Your Shipping Address

If you have already created a shipping address, you can select that by selecting radio button next to the shipping address you want to use for this order.

 

When entering a new address be sure to enter the name of your school if the order is for shipment to a school. Fill in the name of the person receiving the order in the Attn: field. You must also enter the street address, city, state, and ZIP code. Note UPS will not deliver to a P.O. Box!

 

Step 2: Enter Your Billing Address

Entering the billing address is similar to the process for entering the shipping address. If you have already created a billing address, you can select that by selecting radio button next to the shipping address you want to use for this order.


When entering a new billing address be sure to enter the name of your school in the company/organization field. Fill in the name of the person receiving the invoices in the Attn: field. You must also enter the street address, city, state, and ZIP code. A P.O. Box may be used for the billing address, but not for the shipping address.


Note that if sales tax is required for your order, it will be display on this screen and automatically added to your order.

 

Step 3: Select Payment Method

For this step, select either "Purchase Order Payment" or "Pay With Credit Card". Note American Express, Discover, Mastercard, or VISA credit cards may be used on this website.

 

Paying by Purchase Order

If paying by Purchase Order, enter the PO number in the field next to "PO #". Your school will be billed after the order is filled. You can now press the "COMPLETE ORDER" button to process the order.

 

Paying by Credit Card

If paying by credit card, select American Express, Discover, Mastercard, or VISA from the drop down menu. Enter your Name as it appears on the card. Enter the full 16 digit card number, and three digit confirmation ID from the back of the card. Enter the expiration date of your credit card.

 

Note that when validating your credit card, the address in the billing address for your order is used for validation. If you have a message back that indicates an invalid or fraudulent credit card, make sure your billing address is valid and that is matches the address on your credit card statements.

 

You can now press the "COMPLETE ORDER" button to process the order, your card will be authorized and charged at this time.

 

For additional questions regarding the checking process, please call our Customer Service team at 800-356-3320, or send an email to customercare@supremeschoolsupply.com.